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Visa Applications processed in Berlin

Temporary Entry Visas

The Department of Immigration and Citizenship (DIAC) in Berlin processes all offshore visa applications for residents of the following countries (regardless of your citizenship, if you are resident in one of these countries, you may lodge your application in Berlin):

Denmark, Estonia, Finland, Germany, Iceland, Latvia, Liechtenstein, Lithuania, Malta, The Netherlands, Norway, Portugal, Sweden and Switzerland  

Contact us:

If you made a visa application in paper and you wish to contact us, please follow these steps before you make an enquiry:

 1. Read the target processing times.

See: Target Processing Times Berlin

 2. Check your bank account to see whether the application charge has been
   debited. If it has been debited, we have received and accepted your application
   and a case officer will contact you as soon as a decision has been made or in
   case we need further details.

 3. If the target processing time has passed, please send a fax with
   your full name, date of birth, passport details and details of the visa application
   you lodged as well as your planned departure date to +49 (0)30 22 48 92 93.

Note: Applications are processed in order of receipt. We are unable to expedite applications because of travel arrangements made prior to holding a valid visa or entry permit to Australia.

Migration Visas

Berlin also processes family migration applications (including Prospective Marriage subclass 300 and Provisional Partner subclasses 309, 310) for residents of the following countries:

Andorra, Belgium, Croatia, Denmark, Estonia, Finland, France, Germany, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, The Netherlands, Norway, Poland, Portugal, San Marino, Sweden, Switzerland and Vatican City

Please note that Visitor and Temporary Entry Visas for residents of Andorra, Belgium, Croatia, France, Hungary, Italy, Luxembourg, Poland, San Marino and Vatican City are processed at the relevant Australian Embassies in Rome, Paris, Zagreb, Budapest or Warsaw.

See: Immigration Offices outside Australia 

Contact us:

If you lodged a migration visa application and you wish to contact us, please note that you will be contacted by your case officer within one week after your application has been registered. You will receive a confirmation letter giving your file number and the name and telephone number of your case officer.

 

Electronic Travel Authority (ETA)

The Visitor (Tourist) ETA and the Business (Short validity) ETA may be obtained easily through your travel agent or airline. It is also available via the Internet. The ETA is free of charge, however, the online service incurs a non-refundable service charge of AUD20.00. Please note that you must hold an ETA eligible passport to obtain this authority to enter Australia.

See: Australian Electronic Travel Authority

Contact us:

If you or your travel agent or airline encounter any problems with your ETA, you should send an e-mail with a scan or digital photo of the personal details' page of your passport and all other requested information to the following address.

E-Mail: ETA Helpdesk

Visa Applications Processed in Australia

Electronic Visa Applications lodged via the Internet

Most online visas are processed in Australia. Please note that the Berlin Visa Office is unable to provide you with any information regarding your online visa application. If you wish to contact the department, please use the below listed contact details.

Before contacting the department, please check your online visa status.

 Check your online visa status to find out whether your application has been
   finalised or whether you need to provide additional information/documents. To
   check you evisa status, you need to have your passport details and your
   transaction reference number ready.

See: EVisa Status Request

Contact the responsible department:

If you need to contact the department, please include your TRN, your name, date of birth and passport details and specify your request. Please note that a reply from any helpdesk may take several working days.

Most student visas can be applied for online.
Info: Student Visas
E-Mail: evisa.students.helpdesk@immi.gov.au

All Working Holiday Maker applications should be lodged via the Internet.
Info: Working Holiday Maker Visa
E-Mail: evisa.WHM.helpdesk@immi.gov.au

It is also possible to apply for an ETA (Electronic Travel Authority) or Tourist Visas online.
See: Tourist Visas
E-Mail: evisa.676.helpdesk@immi.gov.au

Temporary Long Stay Business Entry (subclass 457) applications supported by an Australian employer can be made online.
See: Temporary Long Stay Business Visa

Other Visas

If you apply for any of the visa categories listed below, your visa application must be lodged at one of the following onshore processing centres.

General Skilled Migration applicatons are processed at the Adelaide Skilled Processing Centre.
See: Skilled Migration

Special Migration applications are processed at the Canberra Global Processing Unit.
See: Special Migration

Business Skills Migration applications are procesed at the Perth Business Skills Processing centre.
See: Business Skills Entry

Parent Visa categories are processed at the Perth Offshore Parents Centre.
See: Parent Migration

Entertainment (subclass 420) applicatons are processed at the Sydney Entertainment Processing Centre.
See: Entertainment Visas  

Special Program (subclass 416) applications are procesed at the Hobart Special Program Processing centre.
See: Special Program

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